Privacy Policy

Effective Date: 15/05/2025
Last Updated: 15/05/2025

Welcome to EverFit LTD. We are committed to protecting your personal data and ensuring your privacy. This Privacy Policy explains how we collect, use, store, and share your information across our website, services, training platform, and communication channels.

1. Who We Are

EverFit LTD (“EverFit”, “we”, “our”, or “us”) is a UK-based company helping people stay stronger, healthier, and more independent through training programmes focused on physical, nutritional, and cognitive wellbeing.

Contact Details:
📧 Email: [email protected]
đź“Ť Address: EverFit LTD, 7 Bell Yard, London, England, WC2A 2JR
🏢 Company Number: 16178378

2. What This Policy Covers

This Privacy Policy applies to personal data we collect when:

  • You visit or use our website

  • You enrol in an EverFit programme (as a client, carer, coach or trainer)

  • You provide feedback or interact with us through forms, surveys or emails

  • You receive services via a licensed EverFit provider or partner

We comply with the UK GDPR, EU GDPR (when applicable), and the Data Protection Act 2018.

3. What Personal Data We Collect

Depending on your relationship with us, we may collect the following:

✳️ Identification & Contact Details

  • Full name, email address, phone number

  • Postal address (where required)

✳️ Health & Lifestyle Information

  • Mobility levels, fall history, relevant health conditions (with consent)

  • Notes from assessments or sessions with Coaches

✳️ Professional & Training Details

  • CV, certifications, business information (for Trainers/Coaches)

  • Employment and licensing information (if working via a care company)

✳️ Technical Data

  • IP address, browser type, device type

  • Cookies and usage data (via analytics tools)

4. How We Use Your Information

We process your data to:

  • Provide EverFit training, certification, and support services

  • Tailor mobility and health plans based on your needs

  • Manage coach/trainer accounts and communication

  • Respond to enquiries or feedback

  • Improve our programmes and website functionality

  • Send updates, news, and offers (only with your consent)

5. Legal Grounds for Processing

We use your data only when we have a legal basis to do so, such as:

  • Consent – When you opt in to marketing or share health data

  • Contract – When data is needed to provide services you signed up for

  • Legal Obligation – Where required by law or regulatory standards

  • Legitimate Interest – For internal operations, training development, or community safety

6. Who We Share Your Data With

We may share your information with:

  • Licensed EverFit Trainers or Coaches for service delivery

  • Third-party platforms (e.g. email systems, CRM, analytics providers)

  • Regulatory or legal authorities, if legally required

We will never sell your personal data to third parties.

7. Data Transfers Outside the UK/EU

If your data is transferred outside the UK/EU, we ensure it is protected by:

  • Standard Contractual Clauses (SCCs)

  • Data adequacy decisions by the UK or EU

  • Appropriate security measures by our third-party processors

8. How Long We Keep Your Data

We keep your personal data only as long as necessary. For example:

  • Training records: up to 10 years (for accreditation and re-certification)

  • Service delivery data: up to 7 years after your last interaction

  • Marketing data: until you unsubscribe or request deletion

When we no longer need your data, we securely delete or anonymise it.

9. Your Privacy Rights

You have the right to:

  • âś… Access your data

  • âś… Correct or update it

  • âś… Ask for it to be deleted

  • âś… Object or restrict how we process it

  • âś… Request a copy (data portability)

  • âś… Withdraw consent at any time

To make a request, email: [email protected]

You can also complain to the ICO (Information Commissioner’s Office):
đź”— https://ico.org.uk/

10. Cookies and Website Analytics

We use cookies to:

  • Make our site function properly (essential cookies)

  • Understand how visitors use our website (analytics cookies)

  • Personalise your experience (with consent)

You can manage your cookie preferences through your browser or via our cookie banner.

11. Children’s Privacy

EverFit is not directed at children under 16. We do not knowingly collect personal data from minors without guardian consent.

12. How We Protect Your Data

We take data protection seriously. Our safeguards include:

  • SSL encryption on our website

  • Secure login protocols and role-based access

  • Ongoing staff training and data audits

  • Encrypted storage and secure third-party tools

13. Updates to This Policy

We may update this Privacy Policy from time to time. We’ll post updates here and notify you if there are significant changes.

Questions or Concerns?

If you have any questions about this policy or your data, please get in touch:

📧 Email: [email protected]
đź“Ť Address: EverFit LTD, 7 Bell Yard, London, England, WC2A 2JR

Â